Hino Trucks introduced Hino INCLUSEV, a portfolio of end-to-end electric vehicle (EV) enablement solutions available from its nationwide dealer network. Hino INCLUSEV includes customer EV consulting, intelligent charging solutions, warrantied infrastructure, Hino electric trucks in development, 24/7 customer service, and the industry’s first complete bundled financing product, Hino announced in a statement.
“A first of its kind solution, Hino INCLUSEV keeps the dealer and customer unified through the ownership journey, leveraging Hino Truck’s leadership in delivering the Ultimate Ownership Experience," said Dominik Beckman, director of brand experience for Hino, in the statement. "Unlike other programs, our dealers are engaged every step of the way and consult with customers from start to finish. Our dealers will help determine if EV is the right solution for a fleet and if so, support in setting up what is needed - including a site evaluation, charging solution spec'ing, grant applications, end-to-end financing, installation, maintenance, optimization, and service. Our dealer network is fully equipped to ensure businesses can be electrified seamlessly. This is turn-key in its truest form.”
“Minimizing touchpoints by being centralized around the customer and dealer, Hino INCLUSEV uniquely eliminates the complexity, frustration and inferiority of searching out multiple third parties to achieve the needed solution,” added Glenn Ellis, Hino Trucks SVP of customer experience. “INCLUSEV is a solutions portfolio poised for evolution and expansion through innovation, integration, and partnerships.”